Privacy Policy

Article 1 – Definitions
In these general terms and conditions the following terms shall have the following meanings:
1.1 Entrepreneur: Repeatgoods BV, located at Nieuwe Bussummerweg 174, 1272 CM Huizen, The Netherlands.
1.2 Consumer: the natural person who is not acting in the exercise of a profession or business and who enters into a distance contract with the entrepreneur.
1.3 Distance contract: an agreement whereby, within the framework of a system organised by the entrepreneur for the distance sale of products, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication.
1.4 Products: the electronics offered by Repeatgoods BV

Article 2 – Applicability
2.1 These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
2.2 Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate before the distance contract is concluded in what way the general terms and conditions can be consulted with the entrepreneur and that they will be sent free of charge to the consumer as soon as possible at the consumer's request.

Article 3 – The offer
3.1 The offer contains a complete and accurate description of the products offered. The description is sufficiently detailed to enable the consumer to make a proper assessment of the offer. If the entrepreneur uses images, these are a true representation of the products offered.
3.2 Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.
3.3 Each offer contains such information that it is clear to the consumer what rights and obligations are associated with accepting the offer.

Article 4 – The contract
4.1 Subject to the provisions of paragraph 4, the agreement is concluded at the time the consumer accepts the offer and meets the conditions set therein.
4.2 If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of acceptance of the offer electronically.
4.3 The entrepreneur may, within legal frameworks, inquire whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If the entrepreneur, based on this investigation, has good reasons not to enter into the contract, he is entitled to refuse an order or request with reasons or to attach special conditions to the execution.

Article 5 – Right of withdrawal
5.1 The consumer has the right to cancel the agreement within a period of 14 days without giving any reason, calculated from the day he received the product.
5.2 During the cooling-off period, the consumer will handle the product and packaging with care. The consumer will only unpack or use the product to the extent necessary to determine the nature, characteristics and functioning of the product.
5.3 If the consumer exercises his right of withdrawal, he shall report this within the cooling-off period by means of an unambiguous statement to the entrepreneur.
5.4 If the consumer exercises his right of withdrawal, the costs of returning the product will be borne by him.

Article 6 – Costs in case of withdrawal
6.1 If the consumer exercises his right of withdrawal, the costs of returning the product will be borne by him.
6.2 The entrepreneur shall reimburse all payments made by the consumer, including any delivery costs charged by the entrepreneur, without delay and within 14 days following the day on which the entrepreneur is informed of the consumer's decision to withdraw from the agreement. Unless the entrepreneur offers to collect the product himself, the entrepreneur may wait with reimbursement until he has received the product or until the consumer provides proof of return, whichever comes first.

Article 7 – The price
7.1 During the period of validity stated in the offer, the prices of the products offered will not be increased, except for price changes due to changes in VAT rates.
7.2 The prices of the products stated in the offer include VAT.

Article 8 – Conformity and Warranty
8.1 The entrepreneur guarantees that the products comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal provisions and/or government regulations in force on the date the agreement was concluded.
8.2 A guarantee provided by the entrepreneur, manufacturer or importer does not affect the statutory rights and claims that the consumer can assert against the entrepreneur under the agreement.

Article 9 – Delivery and execution
9.1 The entrepreneur will take the greatest possible care when receiving and executing orders for products.
9.2 The place of delivery is the address that the consumer has made known to the entrepreneur.
9.3 The entrepreneur will execute accepted orders with due speed but at the latest within 30 days, unless a longer delivery period has been agreed. If the delivery is delayed, or if an order cannot be executed or can only be executed in part, the consumer will receive notification of this at the latest 30 days after placing the order. In that case, the consumer has the right to terminate the agreement without costs.

Article 10 – Payment
10.1 Unless otherwise agreed in the agreement or additional conditions, amounts owed by the consumer must be paid within 14 days after the start of the cooling-off period.
10.2 The consumer has the duty to report any inaccuracies in payment details provided or stated to the entrepreneur without delay.

Article 11 – Complaints procedure
11.1 Complaints about the performance of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has discovered the defects.
11.2 Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt.